Membership Cancellation

Thank you for training with Athlete. Complete the form below, and we’ll confirm your request and your dates by email within 24 hours.

Full name

Phone number on your Athlete account

Your current plan

Main reason

Anything you'd like to tell us (optional)

What would you like to do?

I'd like to cancel

I'd consider a pause instead

I'd consider a smaller plan or class pack

I agree to the Cancellation Terms

Cancellation Terms

Your written notice

Submitting this form serves as your written cancellation notice, as set out in our Terms and Conditions. We confirm every request in writing.

Your final payment and last day

Your final membership payment is taken on your next due date, and your membership ends 30 days later. You’re welcome to train right up to that date. Submit your request before your next due date to avoid a further charge.

Prefer a break?

You can pause your membership free of charge for up to 60 days in any 12 months, with a minimum of one week and 3 days’ notice. Beyond 60 days, a paid hold is AED 50 a week. Your billing date moves by the length of each pause. Medical and pregnancy pauses, with a note from a registered practitioner, sit outside the 60 days. Submitting a cancellation request ends any active or scheduled pause.

Payments and packages

Memberships and class packages are non-refundable once purchased, and unused sessions expire at the end of their validity period.

Coming back

We’d love to welcome you back whenever you’re ready. If you leave and rejoin later, you join on the memberships and prices available on the day you rejoin. These may differ from your current price, and any discounts you have today end with your current membership.

Questions? Email contact@athletefitness.ae or speak to the team at the desk.